Account Developer

Job description

Job Purpose: Main Technical Duties: oNew business opportunities are determined by visiting potential dealers and evaluating their suitability according to established criteria.

oPotential dealers are assessed throughout the trial period to determine whether or not they will be as profitable as planned.

oAfter successful completion of the trial period dealers are developed and supported as per company regulations.

oThe trading requirement document is thoroughly explained to the potential dealer.

oOnce the trading requirement document is understood and agreed upon, it is signed and forwarded to the relevant administrators.

oBusiness opportunities are developed within budgeted parameters and implemented as per regulations and customer agreement.

oRelevant Customer Service target are to be achieved at all times.

oCustomer master file is continuously updated to ensure that accurate customer records are maintained.

oCustomers are continually updated in respect of new products, merchandise standards, promotions and any other issues regarding business development.

oCustomers needs and requirements are treated as important at all times.

oProblems and queries are handled in a professional, timely, tactful and friendly manner.

oAccount Developers take ownership of problems from beginning to end.

oAccount plans are formulated annually and updated according to agreed standards taking into account sales volumes, placing of equipment, projected growths, market trends, competition and seasonal fluctuations.

oThe preceding years performance regarding the above mentioned factors is compared against current performance so that the market can position themselves competitively in the future.

oThe outlets business model is well understood and opportunities for synergy with appropriate products brand propositions are identified and optimized.

oThe account plan is formulated in line with the relevant quarterly reviews.

oThe findings of the account plan are evaluated against the objectives of the channel business plan.

oAccount plans are clearly communicated to the channel management team and agreed upon recommendations are implemented.

oProfessional presentations of the annual account plan are given to customers to ensure their understanding of the plan.

oThe terms and conditions suggested in the account plan are negotiated to reach agreement oEquipment contracts are accurately completed and signed by all relevant parties.

oThe allocation and operation of equipment is in line with set standards and regulations.

oCoolers, vehicles and equipment are managed and maintained on a weekly basis to ensure optimal functioning.

oPlacement of equipment should maximize return on investment at all times.

oThe negotiated and agreed upon position of the cooler is maintained according to set standards.

oThe ratio of sales to the cooler size is evaluated in order to ensure return on investments and non-conformance is corrected in line with set company regulations.

oDefective coolers are reported immediately and non-performance is escalated to the next level on the next visit.

oPromotional agreements are accurately completed and forwarded to the relevant channel manager.

oPromotions are executed as per promotional guidelines and set company standards.

oDealers are educated and continuously advised on stock management and shelf-life dates as per company regulations.

oThe account manager must monitor, assess and manage stock age in the store at all times.

oRED targets are achieved at all times.

oPDAs and local promotional targets are continuously achieved.

oPoint of purchase and built displays are positioned in order to ensure that products are more visible than any other products.

oCredit limits are managed so that customers do not over/under spend and stock on hold situations are avoided.

oThe credit function receives the support of the account manager in managing the credit terms and limits.

oPrompt delivery of rebate cheques to customers is ensured.

oInformation regarding competitors products, prices, quantities sold, and in-stock levels is gathered.

oOn premise outlet surveys are conducted at selected outlets.

oSurveys are accurately executed in all identified outlets.

oInformation gathered through surveys is evaluated and presented to the channel management team Requirements Qualifications and Experience The following are the minimum required qualifications for the role: oMetric and completed 3 year sales/marketing qualification..

o2 years relevant FMCG experience in a sales/marketing environment.

oComputer literate Competencies oGood analytical and numerical ability oSocially outgoing and confident oAble to build positive relationships oAbility to negotiate oTeam player who can also work independently oAssertive and persuasive- ability to influenc oOpen to change and looking for opportunities for improvement oGood problem solving ability, solutions orientated and can be innovative oGood analytical and problem solving ability oResponsible, conscientious and dependabl oWilling to take calculated risks oSelf-discipline and well organized oGood planning ability oFlexibility oGood ability to work under pressure and handle a demanding work environment oHigh energy levels and drive

1-3 years

Required Skill Profession

Other General